I can't restore purchases to my account

First confirm the app is in free mode and is restricting you from using it. Then please try:

  • Re-log into App StoreConfirm you are logged into your account (settings > edit profile to see your account). If you are, try to relog into the app store (app store > scroll to bottom > Apple ID > Log Out) and then try to restore

If that does not work, please forward a copy of your receipt from Apple to support@strongapp.io and we will look into the issue.