Strong for Apple Watch takes a very long time to set up

In some cases, the Apple Watch app can take a long time to set up and you may be stuck on the "Setting up Strong for Apple Watch" screen for longer than expected.

Please check that you are in a location with both high quality wifi and cellular connection. The initial setup for Apple Watch can take longer, especially if you have a lot of workouts stored. However, it should not take longer than a minute.

If you continue to have issues, please try ALL of the following steps:

  1. Force Sync Strong for iPhone by performing a "pull down to refresh" gesture on the history screen (on iPhone) and then try pairing again.
  2. Restart Apple Watch
  3. Restart iPhone
  4. Please keep the watch screen 'active' during sync, and don't let the watch app screen turn off the entire time.
  5. Cancel and attempt to sync multiple times, waiting up to 10-15 seconds each time.

Usually a combination of the above steps will work. If you are still having trouble, please also check the General Troubleshooting Article for additional guidance.

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