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Troubleshooting

Common solutions to known issues or problems

  • How can I write a helpful bug report?
  • How do I force sync my workouts to Strong Cloud?
  • Why is my Apple Watch or iPhone tracking calories burned incorrectly?
  • My workouts aren't showing in Apple Health / Apple Health Permissions
  • Set up Strong for Apple Watch / Pairing Issues
  • Fixing Sync Issues with Apple Watch (including Live Sync)
  • I'm seeing a Session Expired prompt, what does this mean?
  • Help! I can't get into my Strong account (Troubleshooting)
  • Lost Data - Where did my workouts go? (Troubleshooting)
  • Heart Rate is not visible in Fitness / Apple Health (Troubleshooting)
  • Strong for Apple Watch is creating Duplicate Workouts (Troubleshooting)
  • I paid for Strong PRO, but don't have access to PRO features. What can I do? (Troubleshooting)

Categories

  • Getting Started
  • Record a Workout with Strong
  • Using Routines and Templates
  • Exercises
  • More Strong Features
  • Strong for Apple Watch
  • Apple Health and Other Integrations
  • Strong Accounts and Strong PRO
  • Troubleshooting
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