I can't get into my Strong account

Users sometimes forget which email or account creation process they used when originally signing up for Strong. 

Please note that your Strong Account email address may not be the same as your Apple ID or Google Play email address.

For security reasons, we are unable to change account emails, nor are we able to look up emails, so we strongly recommend using your 'best' email address.

The "Reset Password" link doesn't work

If you're locked out of your Strong account, please try the Reset Password link. Please make absolutely sure that you have entered your email address correctly, with no typos, with correct capitalization and punctuation.

If you are still not receiving a reset link, you may have used a different email address to originally sign up with Strong. Please check your records appropriately.

I can log in but I'm not seeing any data?

In this case, it's likely that you did not log in but instead created a new account. This is common if you originally signed up using a 3rd party login/service (Facebook, Google, or Sign in with Apple) or used a different email address previously.

The email you used to sign up for Strong may be different from the email address of your Apple ID or Google Play.  Please check your records to see if this applies to you, or check the link above.

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