How do I get a refund?

-iOS: To get a refund, the steps are:

  1. Go to http://reportaproblem.apple.com/.
  2. Locate your Strong purchase and click "Report A Problem".
  3. Tap "Choose Problem" and select "Unauthorized Purchase".
  4. Enter the details for your problem, then tap Submit.

-Android: If the refund is requested within 48 hours, you can request a refund through the Google Play store → https://support.google.com/googleplay/answer/7205930

To process a refund for your subscription after that time period, we need a copy of your purchase receipt from the Google Play Store so we can evaluate your case and determine refund eligibility. 

Did this answer your question? Thanks for the insight! There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us