I paid for Strong PRO, but don't have access to PRO features. What can I do?

We are working on server improvements to help mitigate this. Please reach out to support@strongapp.io so we can assist and get you back online as quickly as possible.

On iOS, you can first try to restore your purchases by going to the Upgrade tab and tapping the Restore Purchases link at the bottom of the page. This will work if you're logged in with the same Apple ID as when you made the purchase.

If this doesn't work, please go into your Manage Subscription settings from the App Store (or you can click here if you're on mobile), click on Strong and then send us a screenshot. Either that, or a copy of your purchase receipt.

On Android, go into the Play Store's Subscriptions, tap on Strong > Manage Subscriptions and then send us a screenshot. Either that, or a copy of your purchase receipt. 

Still need help? Contact Us Contact Us